Privacy Policy for ProxiGo

Effective Date: 21/07/2025

Thank you for choosing ProxiGo (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app ProxiGo, an all-in-one local service platform that connects users with service providers such as electricians, plumbers, and more.

By using ProxiGo, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information:
When you register or use our app, we may collect the following personal details:

  • Name

  • Phone number

  • Email address

  • Location/address (for service booking)

  • Profile photo (optional)

b. Usage Information:
We may collect data on how you use the app, such as:

  • Services searched or booked

  • App interaction logs

  • Device information (model, OS, app version)

  • IP address

c. Location Data:
We collect location information to provide nearby service providers and for accurate service delivery. This is only done with your permission.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Facilitate bookings and communication with service providers

  • Personalize your experience

  • Send notifications about your bookings, updates, or promotions

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data to third parties.

We may share your information:

  • With service providers you book (only necessary info like name and location)

  • With third-party partners who help us operate the app (e.g., payment gateways, analytics tools)

  • When required by law, regulation, or legal process

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices

You can:

  • Review or update your account details in the app

  • Disable location access via your device settings

  • Request account deletion by contacting us

6. Children’s Privacy

ProxiGo is not intended for children under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or through other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: candycode.in@gmail.com